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Mobile application development

Mobile App for Sellers and Adjusters of a Large Telecom Company

Key Points





Type of Project

Mobile Application Development

Key Technology

android logo


3 Months of Implementation

Expert Team

PM-Architect, Designer, QA Engineer, iOS & Android Developers


Mobile Application for Internal Use

The application was created for all types of employees who are involved in the distribution process and the connection of Internet communications.

Registration in the application and its use by all employees has reduced the time for processing the necessary documents by more than 30%. And the automatic processing and systematization of data made it possible to further increase the productivity of the working team.

The application is used in three areas of work.

mobile app for salea and installers of a large telecom company 01

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mobile app for salea and installers of a large telecom company 02


1. Choosing an address

When logging into the system, an employee gets access to a list of addresses, which stores information about the current results of work with clients.

2. Client status

When choosing an available apartment from the list, the application provides all options for further actions, depending on the client’s response.

Systematized storage of data provides clarity and ease of work with a large amount of information.


3. Filling in the data

If the client agrees to purchase the service, the employee goes to the passport data processing page, which can be done automatically by scanning the client’s passport.

After entering all the data, they are sent for verification.

4. Equipment sales

Thanks to readable barcodes, the fields with the equipment sold are automatically filled in.

5. Document creation

Based on the information received at the previous stages, an electronic contract is generated automatically within a few seconds.

The next step is an application for an on-site installer. The date and time are booked taking into account the wishes of the client in the calendar.

mobile app for salea and installers of a large telecom company 03
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In this section, all the necessary options are available for the work of employees of this direction of the company. The focus of this section of the mobile application is aimed at automating the reporting of employees and their actions with equipment and documents.

This section of the application consists of three subsections: “Issue”, “Replacement”, and “Return”. After selecting any of the categories, the employee must enter the customer ID. After all the necessary work has been completed, an electronic contract is automatically drawn up.


Dealers’ paperwork works according to the same principle as that of the sales department employees. The client’s passport can be scanned and received and thus a completed electronic contract can be created in a second.

In addition, the system carries out a mandatory check of the sold product and the linking of this sale to a specific dealer.

Project Details


  • Access distribution
  • Database connection
  • Data verification online
  • Autofill data after scanning documents
  • Automatic document generation
  • Electronic signature
  • Mark on the calendar


  • Business and system analysis
  • UI design
  • Native mobile iOS clients development
  • Native mobile Android clients
  • Maps integration
  • Payment systems integration
  • The usage of industry-standard protocol for authorization

Technology Stack

  • Native Android (Kotlin)

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Приложение для автоматизации процесса подключения коммуникаций

Крупному телекоммуникационному оператору необходимо было универсальное корпоративное приложение для подключения пользователей к интернет-коммуникациям и продажи услуг связи.

Задача заключалась в сокращении времени, уменьшении бумажного документооборота и сокращения необходимого штата сотрудников для выполнения данной работы.

Мы не стали делать несколько приложений, а создали одной универсальное, которым могли пользоваться продавцы, монтажники и дилеры компании.

В результате автоматизации документооборота и работы с клиентской базой данных, удалось более чем на 30% ускорить процесс работы, и практически полностью перевести все взаимодействия с клиентом и цифровой формат.

Уже более 6 лет Fideware разрабатывает и тестирует данный проект, в котором уже задействовано более 15 сотрудников. Разработка ведётся на двух платформах: Android и iOS.

Подпускали к разработке нашу компанию постепенно. Сначала заказчик удостоверился в качестве и надёжности нашей работы через наш отдел тестирование, после предоставил нам возможность доработать определённые части приложения. В итоге, заказчик был настолько доволен, что передал Fideware полностью разработку мобильного приложения с сотнями тысяч пользователей. 

В данный момент мобильное приложение заказчика, над которым работает наша компания, является самым скачиваемым среди всех региональных операторов мобильной связи. 

С момента, как разработка приложения перешла под наш контроль, его оценка в Google Play и App Store поднялась на 0.5 балла.