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Mobile app MVP, finalization of the website, creation of a database, and integration with a CRM System

BFAS Server

Key Points

Location

Belarus

Domain

Sports

Type of Project

CRM System + BackEnd

Key Technology

bfas server technology

Timing

6 Months of Realization

Expert Team

Tech Lead, 2 Java Developers,
Business Analyst, DB & 2 QA Engineer

Overview

In addition to developing a mobile application for the Belarusian Federation of Aviation Sports, the development of its server part became a separate area of the project.

Stages of work:

  • Pre-project survey of the enterprise;
  • Preparation of requirements and terms of reference;
  • Development, testing, and implementation of software products;
  • Maintenance of pilot operation;
  • Maintenance of software in commercial operation.

Custom Model

At the start of the project, the following main types of system users were identified:

  • Manager or administrator (user with full access rights to all functionality of the CRM system);
  • Client – consumer (without access), maybe as a physical. person, and legal. face. This type of client is described in the project, taking into account the future expansion of the catalog of services provided directly by BFAS;
  • Client-dealer (no access), maybe as a physical. person, and legal. face. Category of organizations that provide services on behalf of the Federation (for example, flying clubs);
  • Client – a future member of the Federation (without access, but with the right to register and the possibility of applying for membership);
  • Member of the Federation with various statuses, for example, athlete, coach, chairman of the commission, etc. (access is determined based on status);
  • BFAS full-time employee (employee of the sales department, accounting department, etc.) (access is determined based on job responsibilities).

Additional Solution

Acceptance of payments on the site by bank cards was implemented.

Connecting online payment through the international payment systems Visa, MasterCard, and Belkart. The security of financial transactions is guaranteed by modern security technologies: 3D-Secure from VISA and SecureCode from MasterCard. Payment is available with a plastic card and electronic money, at any of the bank branches, cash desks, ATMs, payment terminals, in the electronic money system, through Internet banking, M-banking, Internet acquiring. Payment for goods or work, and services by creating special QR codes, their subsequent scanning either by a banking application or any other QR code scanner, but with the input of plastic card data. Possibility to accept payment by cards issued not only by Belarusian banks but also by CIS banks (Russia, Ukraine, etc.). The choice of payment acceptance method depends on the functionality of the bank that services the organization’s accounts and on the percentage of the commission of the company/bank that provides Internet acquiring.

Project Details

Functionality

  • Development of a mobile application (Android, iOS)
  • Personal account, access roles, dashboard
  • Application base
  • Calendar of events
  • Base Documents
  • The base of national records
  • Integration with 1C: Accounting
  • Consolidated reporting
  • Conducting online voting
  • Import data from the database
  • Export data from Excel CSV format
  • E-mail newsletter
  • Document management functionality (development of a storage system, archiving, security)
  • Service “request for confirmation”
  • Electronic signature
  • Implementation of the payment system
  • Integration with external systems (sig.ma, etc.)
  • Automatic recognition of passport data and adding them to the database during registration (letter recognition of passport data)
  • Go to the public page of the Federation member on the website using the QR code on the membership card
  • Identification and recognition of the passport and face photo (photo not from the passport) and the establishment of a new member of the Federation

Development

  • Business and system analysis
  • UI design
  • Microservices map design
  • Development of a microservice architecture
  • Website integration
  • Native mobile iOS and Android clients development
  • The usage of industry-standard protocol for authorization
  • Payment systems integration

Technology Stack

  • Native iOS and Android apps
  • Java
  • React
  • Blockchain
  • Microservices
  • Docker

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Приложение для автоматизации процесса подключения коммуникаций

Крупному телекоммуникационному оператору необходимо было универсальное корпоративное приложение для подключения пользователей к интернет-коммуникациям и продажи услуг связи.

Задача заключалась в сокращении времени, уменьшении бумажного документооборота и сокращения необходимого штата сотрудников для выполнения данной работы.

Мы не стали делать несколько приложений, а создали одной универсальное, которым могли пользоваться продавцы, монтажники и дилеры компании.

В результате автоматизации документооборота и работы с клиентской базой данных, удалось более чем на 30% ускорить процесс работы, и практически полностью перевести все взаимодействия с клиентом и цифровой формат.

Уже более 6 лет Fideware разрабатывает и тестирует данный проект, в котором уже задействовано более 15 сотрудников. Разработка ведётся на двух платформах: Android и iOS.

Подпускали к разработке нашу компанию постепенно. Сначала заказчик удостоверился в качестве и надёжности нашей работы через наш отдел тестирование, после предоставил нам возможность доработать определённые части приложения. В итоге, заказчик был настолько доволен, что передал Fideware полностью разработку мобильного приложения с сотнями тысяч пользователей. 

В данный момент мобильное приложение заказчика, над которым работает наша компания, является самым скачиваемым среди всех региональных операторов мобильной связи. 

С момента, как разработка приложения перешла под наш контроль, его оценка в Google Play и App Store поднялась на 0.5 балла.